AI Receptionists & CX Agents
that answer every call, book every lead, 24/7.
BigCity AI deploys human-sounding voice agents that pick up in seconds, resolve requests, and hand off perfectly—fully integrated with your calendar, CRM, and workflows.
Real-time AI receptionist at work. Try it yourself — (312) 626-8099.
Solutions that feel premium — and pay for themselves
Replace missed calls and long queues with consistently excellent conversations that convert.
Instant pickup, zero hold
Natural, human-like conversations that resolve common requests and capture every lead.
Booking that sticks
Live calendar scheduling, rescheduling, reminders, and waitlist nudges that reduce no-shows.
Smart escalation
Seamless warm-transfer, voicemail capture, or ticket creation when human support is best.
Conversation intelligence
Transcripts, sentiment, intent, and trends — coach the AI like a top closer.
Tailored brain & voice
We ingest your FAQ, policies, and tone. Monthly optimization keeps improving outcomes.
Enterprise-grade privacy
Encrypted transport, least-privilege access, and deployment aligned to your compliance needs.
AI vs Traditional Reception
BigCity AI
- • 24/7 coverage, answers in ~2s
- • Handles unlimited concurrent calls
- • Books, routes, and follows up automatically
- • Consistent tone, no burnout, instant ramp
- • Predictable pricing tied to usage
Traditional Staff
- • Limited hours, hold music, missed calls
- • One call at a time
- • Manual booking & incomplete notes
- • Inconsistent performance & turnover
- • Salary, benefits, training overhead
How It Works
Fast rollout, measurable lift, continuous optimization.
Ready to stop losing revenue to voicemail?
Let’s design an AI receptionist that sounds like your brand and books like your best closer.
FAQ
No. We can front your existing number, provide SIP, or forward. We integrate with calendars, CRMs, and any other tools you already use.
Calls are handled with natural prosody and latency tuned for human feel. Callers simply get fast, helpful service.
It follows your escalation rules: gather details, warm-transfer to staff, or schedule a callback — all logged in your tools.
Prototype in days, initial launch in 2–3 weeks for typical flows. Complex integrations may take longer; we ship value fast.
Transport is encrypted. We follow least-privilege access and can align with your compliance posture for PHI/PII-sensitive use cases.
Price consists of an installation fee followed by a recurring maintenance charge. After a discovery call we’ll quote an option that beats the fully loaded cost of hiring with more capabilities.